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I changed plans... I can see that data and texts updated but the minutes did not. When will the new minutes take effect?


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Userlevel 7
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The minutes will prorated. (IF you're 15days into a billing cycle and got a plan with 500min, then you will get 250min for this month.
Userlevel 7
Badge +4
Hello Suzanne, You should see the new bucket of minutes on your account. If you do no by tommorow, then it might be a bug in self serve.
Thank you for your quick responses! So I switched to a plan with 500 minutes and have 5 days left in my cycle... so for the next 5 days I will get 83 anytime minutes to use?
Userlevel 7
Badge +4
Suzanne Libbey wrote:

Thank you for your quick responses! So I switched to a plan with 500 minutes and have 5 days left...

Correct!

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