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I bought an e-sim, how do I connect a plan to it?

  • 28 July 2021
  • 2 replies
  • 75 views

Hello,

I bought a koodo e-sim from a store earlier today. I’d like to setup a new plan with the e-sim. How can I do this online / over the phone?

Thank you,

Bimesh

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Best answer by Allan M 28 July 2021, 23:57

It would probably be easiest to do this over the phone with a rep if you're looking at setting up an additional line. You can schedule a callback at koodo.com/chat.

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It would probably be easiest to do this over the phone with a rep if you're looking at setting up an additional line. You can schedule a callback at koodo.com/chat.

Userlevel 7
Badge +4

Hello,

I bought a koodo e-sim from a store earlier today. I’d like to setup a new plan with the e-sim. How can I do this online / over the phone?

Thank you,

Bimesh

You can follow the instructions at the link below to set it up. Note that only certain devices are compatible with eSIM. https://www.koodomobile.com/en/help/esim-and-esim-vouchers

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