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I bought a new koodo sim with 40$ plan which includes 1000intl min. But it isn't showing on my plan online. Why?


8 replies

Userlevel 7
Hi Naresh,

Did you take a look in your add-ons? The 1000 minutes shows up as an add-on and now as part of the plan.
Mathieu wrote:

Hi Naresh,

Did you take a look in your add-ons? The 1000 minutes shows up as an add-on and now a...

Mathieu wrote:

Hi Naresh,

Did you take a look in your add-ons? The 1000 minutes shows up as an add-on and now a...

It doesn't show anywhere that I have 1000intl min anywhere.
Userlevel 7
Mathieu wrote:

Hi Naresh,

Did you take a look in your add-ons? The 1000 minutes shows up as an add-on and now a...

Were you a new customer or did you just change plans recently?
Mathieu wrote:

Hi Naresh,

Did you take a look in your add-ons? The 1000 minutes shows up as an add-on and now a...

I am a new customer
Userlevel 7
Badge +4
Mathieu wrote:

Hi Naresh,

Did you take a look in your add-ons? The 1000 minutes shows up as an add-on and now a...

Hi Naresh - I've taken a look at your account. Try checking self serve add-on's again to see if it shows now. 
Mathieu wrote:

Hi Naresh,

Did you take a look in your add-ons? The 1000 minutes shows up as an add-on and now a...

Mathieu wrote:

Hi Naresh,

Did you take a look in your add-ons? The 1000 minutes shows up as an add-on and now a...

It shows now.. thanks a lot

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