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I am in the area or Englewood Florida and cannot call or text out or receive except I can text and receive texts from other iPhones


iPhone c5

4 replies

Userlevel 7
Badge +4
Go into your self-serve and check that you have international voice roaming enabled. You could also manually select network to see if you're connected to AT&T. Imessage runs via data so it's surprising that it's working without international data roaming also enabled unless that is enabled but not voice roaming? If not enabled, do so and then restart your phone and give it a few minutes.
Userlevel 7
Badge +4
Goran wrote:

Go into your self-serve and check that you have international voice roaming enabled. You could al...

The international voice and data roaming add ons are only required when travelling outside of Canada and the US.
Goran wrote:

Go into your self-serve and check that you have international voice roaming enabled. You could al...

I purchased a 30 day unlimited text and phone package which I enabled Mar 1. Everything was fine until Tues March 14 when problems started. I rebooted my iPhone c 5 and it seems to be working now. I also received another text from Koodo that my package was activated. Not sure what happened.
Userlevel 7
Badge +4
Goran wrote:

Go into your self-serve and check that you have international voice roaming enabled. You could al...

Happy to see that everything worked out !

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