Koodo Community



How to remove add-on's

I have a BBM Z10- trying to remove add-ons that I have not used in months... they won't go away. I see that if I remove these I will not get them back... already contemplated that. What steps do I need to take to remove these?

2 replies

Userlevel 6
What do you mean you tried? Online on koodo's website? What add on is it?
Userlevel 7
This link will show you how to remove add ons http://help.koodomobile.com/self-serve/self-serve-app/how-do-I-change-my-add-ons If for some reason, you are still unable to remove add ons, you can call koodo *611 from your koodo phone and have them remove the add ons for you. There would be no charge as long as you tell them you already tried on self serve and it didn't work.