Koodo Community
Question

How to activate new sim on new account?

  • 10 October 2021
  • 3 replies
  • 34 views

I bought a koodo sim card.  I have my own phone but no account on Koodo.  How do I activate this sim?


3 replies

Userlevel 7
Badge +4

Are you looking for prepaid or postpaid?

Userlevel 7
Badge +4

If the card had the text “prepaid” on it, then you could follow this to activate your prepaid  service https://www.koodomobile.com/en/help/activating-your-prepaid-phone

Otherwise, it was postpaid sim, you cannot activate yourself. You would have to go to a koodo kiosk or buy a sim/plan online.

Userlevel 7
Badge +4

Dépending on where you bought it, it might come already activated 

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