Does anyone know how to actually talk to a real person? I try the stupid chat now function on the site and it takes me nowhere. Then, I call their toll-free number, and it tells me to talk to the stupid digital assistant THEN HANGS UP ON ME.
Only been with the service for a month and I already want to cancel.
Best answer by Ranjan Koodo
Canada-wide family calling would allow you to talk with any other subscribers on your account for free - but the benefit of that would be if you had a set amount of daytime minutes (i.e. 500 minutes for the day). In your case, this point is moot since you have unlimited Canada-wide calling to any number (I’ll share this with our web team, as I can see how it could be confusing).
Text and picture messaging is free internationally, as long as you’re in Canada.
Hope that helps,