Koodo Community

Community

Solved

How long can I stay on the Seasonal Hold Plan?


I went on the Seasonal Hold plan at the end of May. At that time, support said I could be on the plan for 6 months. Now no time limit is given. Is there a time limit or not?

4 replies

Userlevel 5
The rule is 6 month, but they are not that active on switching you off after 6 month...so it depends
Userlevel 5
Good question. I know that most companies limit it to 6 months consecutive. Your best bet is to call our best friends at *611. They can tell you exactly and all the options and services related to you. And they're as friendly as Mr Dressup on Christmas morning.
Thanks@Du and@Not Jeff for your help!
Userlevel 7
Hi Lawrence, When it comes to the Seasonal hold you can be on it for a total of a year (12 months). I've provided a thread that someone else had asked a similar question so you know for future reference: https://c.getsatisfaction.com/koodo/topics/can_you_put_your_contract_on_seasonal_hold_for_12_months Hope that helps 🙂

Reply