Koodo Community

How long after you change your plan on self serve does it take to actually change?

2 replies

Userlevel 7
Usually immediately. But give it a good 15minute buffer before you use your phone like you have the new plan.
Userlevel 7
Badge +4
It is usually done right away, or some minute after. Make sure you understand how proration works! You should understand it here → Take a look at this video hoping it will make you understand : http://help.koodomobile.com/my-bill/charges-explained/charges-on-your-first-bill