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How do I upgrade my plan?


They told me at the store that we could upgrade our talking min. to double time air time 200 min. A month with our plan but it had to be done on line ?? How is this done ??

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Userlevel 7
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Here is the link to “How do I register for Self Serve?” http://help.koodomobile.com/self-serv... Logon to your self serve and go to Plan & add-ons, → change your plan. You can change your plan once per billing cycle for free.
I have tried to increase my data but the plan& add-ons doesn't give me an option for increasing my data
Userlevel 7
Caroline Elizabeth Rands wrote:

I have tried to increase my data but the plan& add-ons doesn't give me an option for increasing m...

HI Caroline, that's because each postpaid monthly plan already includes a rate you'll be charged of you go over your allotment of data. It varies from one plan to another so you'll need to check your plan details to see your rate. Alternatively if you're finding that you're constantly needing more data, you can change your plan to one that offers more. Just a heads up that if you choose to let go of a plan that's no longer offered, you won't be able to add it back later. Good luck

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