Koodo Community

Community

How do I remove the unlimited US add on?


How do I remove the unlimited US add on. I thought my incoming calls weren't free so I added it but it looks like I won't be charged long distance on my usage. How do I remove it now? Manage add-ons won't let me do it.

2 replies

Userlevel 7
Badge +4
Hello Gela,

How come you can't remove it online? Does it give you an error or soemthing? Have you tried from another browser?

If it doesn't work, then you would need to contact Koodo (www.m.me/Koodo

UPDATE: please see this thread --> https://community.koodomobile.com/koodo/topics/removing-add-on
It seems to have resolved on its own now. Thank you so much though. But before it was telling me to contact koodo. It's gone now. Thank you.

Reply