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How do I access those great new plans? Not showing up to choose for my account.


I would like to change my plan to one of the ones currently advertised on the koodo homepage. However, when I log into my account and try to change my plan, none of the plans advertised on the home page are listed for me to choose. How do I access the new plans?

4 replies

Userlevel 7
As of right now if you want to change to one of the new plans from an older plan, you have to call-in. *611 from your Koodo phone.
Ahmad wrote:

As of right now if you want to change to one of the new plans from an older plan, you have to cal...

is there a charge associated with this call?
Userlevel 7
Ahmad wrote:

As of right now if you want to change to one of the new plans from an older plan, you have to cal...

No, since you can't do this on self-serve. They only charge you for things you are able to do yourself on self-serve.
is there a charge associated with calling in?

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