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Question

how can I track my 1000 LD min. Bonus?

  • 28 September 2016
  • 14 replies
  • 561 views

Userlevel 1
in call details show me all call details Local +international LD call. how can i track how many minutes i used out of 1000 LD min. bonus plan?

14 replies

Userlevel 7
Badge +4
I would surmise via self-serve. Does it not show up there ?
Userlevel 1
self-serve show me my all Local and LD call together. i have unlimited call in Canada + 1000 min. LD. but can not track how much minutes i used from my 1000 LD call. is there any way i can put stop ones i used my 1000 LD minutes? or any other way to track my 1000 min LD usages?
Userlevel 7
Badge +4
Unfortunately there is no way to actually stop except by not calling anymore. I'm not aware of another way to have it automatically tracked outside of self-serve. You'd probably have to do I manually then and just add it up as you use the minutes.
Userlevel 1
as i know "1000 LD Bonus minutes" is an extra addon. Koodo suppose to provide my usage track info in advance before charge me additional charge. for now what i see in self-serve is all my LD call and Canadian call "0 minutes out of unlimited" (include LD). i activated my line 2 days before and i am new customer with Koodo so don't know how its work.
Userlevel 7
Badge +4
as i know "1000 LD Bonus minutes" is an extra addon. Koodo suppose to provide my usage track in...Have you made any long distance calls yet? Not sure but I think another fracker will appear once you've made a n international long distance call. Long distance calls within CANADA don't count.
Userlevel 1
as i know "1000 LD Bonus minutes" is an extra addon. Koodo suppose to provide my usage track in...i did in past 2 days.  i made almost 10 LD international call. but as mention its show me in self serve "0 minutes out of unlimited"

I have the same plan with unlimited Canada wide calling and 1000 International LD minutes. I also can't figure out how to keep track of 1000 International calling minutes. 
Userlevel 7
Badge +4
I have the same plan with unlimited Canada wide calling and 1000 International LD minutes. I also...Manually, for now.
Same here
Userlevel 7
Badge +4
Same hereManually as said above.
Let me know if there is a fix applied Koodo. I cant view 1000 LD minutes usage. I am new to Koodo, just wondering if this 1000 Intl LD min Bonus V2 is one time or is it applied every month?
Userlevel 7
Badge +4
There appears to be no actual timeline for it. You'll just have to count manually indefinitely. It is 1000 minutes each month.
There appears to be no actual timeline for it. You'll just have to count manually indefinitely. I...Thanks Goran!!

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