Koodo Community

how can I change roaming addon?

I have obtained 10 day US roaming add-on for unlimited text and minutes and in the middle of this term I would like to change it to 10 days data + minutes add on (but I do not want to purchase a new add on). How can this be done?

2 replies

Userlevel 7
Badge +4
Unfortunately you're going to need to call in to customer service and explain that you got the wrong add on and need to change it. It's not something you can do yourself via self serve so there will not be a charge to have a rep change it for you.
Thanks a lot for the advice, it worked