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How are data add-ons calculated to arrive at a new total?

  • 24 January 2019
  • 2 replies
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When I signed up for my original data plan it included 500 MB + 500 MB (bonus) = 1 GB total. I recently upgraded that with a 10 GB add-on. Does that mean that I now have 11 GB total data, or was the original 500 MB + 500 MB (bonus) incorporated into the add-on so that the new limit becomes just the 10 GB from that upgrade?
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Best answer by Ismail.koodo 24 January 2019, 21:28

Hello there!

You can check exactly how much data you have by logging into your Self-serve and clicking on usage!

Here is the link to access Self-serve : http://koo.do/2B1ti9L

Normally you should have 11 GB now unless you have made a plan change recently.
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Userlevel 3
Badge +4
Hello there!

You can check exactly how much data you have by logging into your Self-serve and clicking on usage!

Here is the link to access Self-serve : http://koo.do/2B1ti9L

Normally you should have 11 GB now unless you have made a plan change recently.
Userlevel 7
Badge +4
You now have 11GB

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