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Home phone with other cell provider?

  • 5 January 2021
  • 2 replies
  • 46 views

i recently cancelled my cell phone with Koodo and went with another provider. I have a wireless home phone plan with Koodo, will this still work or do I need to cancel it? 

If it will work, what do I need to do?

Thanks!

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Best answer by Dennis 6 January 2021, 05:37

If you didnt move your home phone number over then it will stay active since you only moved your cellphone number to another carrier

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2 replies

Userlevel 7
Badge +4

If you moved your number to the other carrier, the WHP plan would be automatically cancelled. Koodo should send an email to confirm also.

However, if you simply moved to another carrier with a new number, you would have to schedule a callback and ask a rep to cancel.

Userlevel 7
Badge +4

If you didnt move your home phone number over then it will stay active since you only moved your cellphone number to another carrier