Koodo Community

Community

GREAT CUSTOMER SERVICE! :)


Ok, so I just had the pleasure of dealing with two very compassionate understanding people who have gone above and beyond to make me happy. I had though my own lack of understanding gone over my limit. With no way to clear up the bill right away Janet and Paul worked everything out. Not only did they explain exactly where I went wrong they changed my plan to one that totally serves me better. Thanks you so much I hope everyone from your immediate supervisor to the CEO see's this. I hope you receive a bonus or reward for exemplary customer service. Many smiley faces...

1 reply

Userlevel 7
Badge +4
Thanks for the great feedback Mike! Would love to pass on your comments to Janet and Paul. Were you at one of our stores and if where? Thanks a million!

Reply