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free upgrade the plan


We signed up for the $40.00 the data to 200 MB and 200 phone minutes on september, and now I see that they have a 400 minute anytime minutes with the 400MB of data,and the price are same. is it possible for me upgrade the plan for free??

5 replies

Userlevel 2
Yes, you can do the switch on your Self Serve account.
Userlevel 7
Badge +4
Unless you've already made a plan change this month. In this case, you'll need to call but it's going to be free! Just tell them the promo came after you've changed your plan!
Robert wrote:

Unless you've already made a plan change this month. In this case, you'll need to call but it's g...

what contact number i need to call?
Userlevel 2
Robert wrote:

Unless you've already made a plan change this month. In this case, you'll need to call but it's g...

*611 Option 5.
Userlevel 7
Badge +4
Robert wrote:

Unless you've already made a plan change this month. In this case, you'll need to call but it's g...

*611 is from your mobile phone. From landline it's 1-866-99-KOODO (1-866-995-6636) or 647-788-4337. Hours of Operation Monday – Friday: 10am - 9pm Saturday: 9am - 7pm Sunday: 9am - 7pm

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