I got an email saying Koodo will give a 5GB addon for free to existing Koodo customers. I am an existing customer yet when I went to the mall and into the koodo store they said it was for anyone coming over from Freedom Mobile. I didnt have the email at the time but when I got home I checked and it specifically said to any “existing” customers of koodo. Here is the link to the ad
Since I am in 1 of the 3 provinces listed...why were they unaware? Also, how do I go about getting this addon added to my plan if I cannot phone into a customer service?
thanks in advance