Someone has upgraded all of mines without me knowing. i need to speak to a representive now..
Best answer by nim4165
What you experience may be a result of your account being breached which may be associated with an attempt to Illegaly port out your number.
If there was an attempted port out, the koodo porting department, according to their procedure, should send you a text message asking you if you approve of the number transfer. If such a text message was received, you should contact the porting department 1-844-232-7678 as soon as you can. If you contact koodo’s porting department tomorrow morning (they start work 9am), you should be OK.
In the mean time, you should review your self serve account for any unauthorized changes. You should also review all accounts (including bank, PayPal, etc.) that use your phone number as your user ID or use your phone number as part of a 2 phase verification. You should change these User IDs to be other than your cell number and, while you are at it, change associated passwords.