Koodo Community

Community

Extra 500 MB


Can an existing customer get in on the 500 + bonus 500 MB deal by just switching plans, or do you have to get a new phone in order to do so?

4 replies

Userlevel 7
Badge +4
Have you tried switching yourself online? 
Userlevel 7
Badge +4
Hi Donuts, as long as it fits into whatever level of tab you have you should be able to switch your plan. If it's a different level of tab plan then you will need to pay off your tab prior to switching plans..
I am on a tab small right now and want to switch to a tab medium for the extra 500 MB.
I have tried to switch it myself, but I don't see the extra 500 MB as an add-on.
But basically I can keep the phone I'm using now and just switch plans and get the extra 500 MB, right?
Userlevel 7
Badge +4
Donuts wrote:

I am on a tab small right now and want to switch to a tab medium for the extra 500 MB.
I have tri...

Are you purchasing a new phone? It's only for new and renewing customers.

Reply