Koodo Community

Enabling call forwarding from online account?

Is it possible to setup call forwarding from my online portal? Or have a rep do it for me? (I am out of country at the moment, so dialing "Star key (*) followed by 72" is not an option to activate my call forwarding.

4 replies

to clarify - I have already added the addon to my account. I need to figure out how to set up the actual # I would like to forward to my koodo account too.
Userlevel 1
Have only done that on my phone itself not through the account. Out of the country may be a different matter. Try your phone settings for call forwarding.
Userlevel 3
Hi cstackhouse, Since you're already out of the country, activating the call forwarding will not be possible 😞. This can only be done while in Canada. ________________________ If you see a good answer, give it a star.
Userlevel 7
To add to what Khaleila said, it's because you need to be on the Koodo network to activate it.