Koodo Community

Community

Easy Roam Priority over Pay Per Use


If you have multiple types of roaming add-ons active on your account, which one takes priority?

For example, if I have the Easy Roam International (10$/day) on the account, but also have the International Data Roaming and International Voice Roaming add-ons activated, which ones take priority? Will it always assume that if Easy Roam is available in the country, that's what I want to use? And if Easy Roam is not available, it will use activate the Pay Per Use charges instead?

I just want to make sure I'm not messing things up by having both types of add-ons active on my account. I would like the Easy Roam feature to be the default, but have the Pay Per Use there too in case Easy Roam is unavailable. I don't want to pay per use if Easy Roam is available!

Any clarification on this would be great!

Thanks in advance!

1 reply

Userlevel 7
Badge +4
Easy roam will take priority. If it isn't available, you will be on the pay per use.

Reply