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Question

easy roam notification

  • 19 November 2023
  • 2 replies
  • 10 views
A

I forgot to turn on airplane mode before midnight. If it was used I'd like to use it all day. Does Koodo send an email every day that easy roam is used?

2 replies

Dinh
Userlevel 7
Badge +4

I believe they only sent 1 notification for the 1st day if you used easyroam for several consecutive days. If you forget to turn on Airplane mode, the easyroam might be already triggered by many background process already.

A Koodo customer, opinions are my own.
Flo Koodo
Userlevel 7
Badge +4

@Anyxia Roaming notification is sent only at the beginning when the phone connects to roaming carrier to inform you about the rates, however, if usage is not made, charges won’t trigger.

To learn more about how to prevent unwanted roaming and what could trigger the roaming charges, please check these articles

 

 

 

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