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Does Koodo still offer the add-on "Five Essentials"? If so, how much is it monthly?


Looking for a "Five Essentials" type of add-on with Koodo but can't seem to find anything online. Anyone know if they have this and if so, how much monthly?

18 replies

Userlevel 7
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This add-on is no longer offered.

Userlevel 3
Hey Jason! Actually the Five Essentials add-on is still available at the cost of $10. Just dial *611 from your cellphone and a rep from customer service will be able to add it for you. Have a great one 🙂
Userlevel 7
Badge +4
Karine wrote:

Hey Jason! Actually the Five Essentials add-on is still available at the cost of $10. Just dial *...

Then, why-oh-why is it not shown on the website? This suggests some folks are provided more beneficial offerings than others.
Userlevel 7
Karine wrote:

Hey Jason! Actually the Five Essentials add-on is still available at the cost of $10. Just dial *...

Because they're not. They can be added via self-serve at anytime. No, no one is getting special treatment. No need to provoke Koodo just because you were corrected.
Karine wrote:

Hey Jason! Actually the Five Essentials add-on is still available at the cost of $10. Just dial *...

No need for the Mobile Master Ahmad to be so snotty with a customer as the customer was correct[b] NO WHERE does it show the [b]COST of this add [b]on your web site. I'v been a Koodo customer for many years and would suggest that he could stand some training on how to treat customers if you want to keep their business.
Userlevel 7
Badge +4
I believe if you login to self serve account, you can see it under "add- ons"
Mayumi wrote:

I believe if you login to self serve account, you can see it under "add- ons"

You can't add it in the self serve at all I have been trying for months
Userlevel 7
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Mayumi wrote:

I believe if you login to self serve account, you can see it under "add- ons"

The thread is quite old. So this is why you can't add it anymore. Maybe it doesn't even exist anymore o.O
Userlevel 7
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Mayumi wrote:

I believe if you login to self serve account, you can see it under "add- ons"

My reply above was 11month ago. They seems removed this add-on recently
Userlevel 7
Mayumi wrote:

I believe if you login to self serve account, you can see it under "add- ons"

Koodo pretty much removed all add-ons in what seems to be an effort to get you to pick a more costly plan. It's something that I miss from them, you use to be able to add data, minutes, and add-ons like this one but no more, instead you need to take a plan with unlimited calling.
Userlevel 7
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Mayumi wrote:

I believe if you login to self serve account, you can see it under "add- ons"

@ Katie
What plan do you have (how many minutes)?

5 essential was $10/mo extra for just up to 5 numbers.
If you don't need data, there is a "Canada-wide Talk & Text" plan which is $40/mo for Unlimited Canada-wide anytime minutes and texts

Mayumi wrote:

I believe if you login to self serve account, you can see it under "add- ons"

What I think Frustrates people is that its still showen!  If its NOT available Don't show it, its that simple!
Userlevel 7
Badge +4
Mayumi wrote:

I believe if you login to self serve account, you can see it under "add- ons"

Where do you see it shown?
Userlevel 6
Mayumi wrote:

I believe if you login to self serve account, you can see it under "add- ons"

It still shows on the self serve site (only in the "classic" version of self serve), but it says not available when you attempt to add it. 🙂
Userlevel 6
Mayumi wrote:

I believe if you login to self serve account, you can see it under "add- ons"

It still shows on the self serve site (only in the "classic" version of self serve), but it says not available when you attempt to add it. 🙂
Userlevel 7
Badge +4
Mayumi wrote:

I believe if you login to self serve account, you can see it under "add- ons"

I believe that it's still on for the few that still have the feature. Would be nice for it to only show if you have the feature still but you only see it in self-serve and not in add-ons.
I have an old plan and think I may have it....howver I no longer have any idea what it is and originally went to the website to try and find out what it is. Does anyone know? Thanks
Userlevel 7
Badge +4
Penny wrote:

I have an old plan and think I may have it....howver I no longer have any idea what it is and ori...

It was back when there were low amounts of daytime minutes on plans as the norm, and you could add 5 numbers of your choice that could call unlimited at no charge. With larger daytime bucket and it being common to have unlimited minutes on plans, this has gone the way of the dodo.

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