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discontinue service


How can I discontinue one of my number with Koodo? Two times I opted to receive call back and again on hold over two hour and no luck with customer service.

4 replies

Userlevel 7
Badge +4
Unfortunately you need to call in. I'm sorry to ehar that you've been unable to get through. I'd try in the morning if possible.
Goran wrote:

Unfortunately you need to call in. I'm sorry to ehar that you've been unable to get through. I'd ...

Thank you. I spent over 3 frustrating hours today.
Log in to self serve with the phone or number you no longer want. Choose to suspend the service. After not sure what you lose this number
Userlevel 7
Badge +4
August Younge wrote:

Log in to self serve with the phone or number you no longer want. Choose to suspend the service. ...

You can't cancel a line that way, calling is the only way I'm afraid.

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