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data usage ?

  • 30 April 2021
  • 3 replies
  • 41 views

i’m one day into my data usage cycle and it’s already telling me i used up half my data when i was on it for less than 5 minutes. it did this last month too, but the previous months before this i never had an issue. don’t wanna have to pay for extra when i really shouldn’t have to be 

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Best answer by Cristian Koodo 30 April 2021, 17:36

@verax Don’t worry, whenever you get close to the 100% data cap, please send us a DM on Twitter or private message on Facebook and we will find a solution.

You can monitor your data usage in your phone, in Self Serve (www.koodo.com/self-serve) or by dialing #123 and then 2 for Usage Summary.

Thank you!

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3 replies

Userlevel 7
Badge +4

Can you compare what self-serve is saying your usage is to what your phones data tracking is saying?

Userlevel 7
Badge +4

How much data do you have and what does your phone say is using it all?

Userlevel 5
Badge +4

@verax Don’t worry, whenever you get close to the 100% data cap, please send us a DM on Twitter or private message on Facebook and we will find a solution.

You can monitor your data usage in your phone, in Self Serve (www.koodo.com/self-serve) or by dialing #123 and then 2 for Usage Summary.

Thank you!

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