Koodo Community

Data Plans

  • 3 April 2021
  • 2 replies

Hey there!

Just wondering if you guys could help me out.

I am trying to choose a new plan for my smart phone. However, everytime I go to choose my new plan the screen goes black.

Should I wait until tomorrow and call them to see what is going on?


2 replies

Userlevel 7
Badge +4

Are you currently a Koodo customer? or you  would like to buy a new phone/SIM from them?

Regarding the error, I would suggest you clear the cache of the browsers or try on a different device/browsers and see if that helps.

Userlevel 4

Hi there! Thanks for reaching out to us. Please send us a private message from your Social Media account (Facebook or Twitter) so that we could look into it.