Got dinged on my first and second bill with data overages. Didn’t even know the phone was using data. It is connected to my wifi so how that happened is beyond me? I didn’t pay for the data block on the number when it was with Telus so why would it cost me on a “discount” service provider? It would have been courteous, and let’s say “Customer-focused”, had I been warned when I switched from Telus to Koodo that this service was discontinued. How do you guys say you put customers first with a straight face?
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