A couple of things:
- My dad has not been able to receive photos by text at all, despite having the data block with picture msg feature added on.
- On his plan, it shows it twice:
- $0 Data Block with Pic Msg
- Data Block with Picture Message $3.00
So my question is, if it’s included in his plan for $0, why would he pay $3/month for it? And, when both of these things are on his plan, why is the feature not working?
Best answer by Allan M
1.Is data turned on on the phone? (Edit: Didn’t refresh my page, just saw mayumi’s comment)
2.The data block recently went up in price to $3. (There should’ve been a notice on your bill about this). You’re likely seeing a prorated charge on the bill for the days you had the $0 data block and then for the days you have the new $3 one.