Why is Koodo so ambitious and generous to sell their plans during a time when they cannot support their newest clients? Something not right with this ‘service’ model. Now stuck with two phones that are inoperable.
I have had two scheduled call backs that were promised and did not happen. I received emails about activations being made but I cannot access my self-serve because of a persistent “pending approval” message. The chat robot chases me or I chase it in circles… What else… oh, I can make out going calls but anyone who calls me gets a busy signal.
Should I give up and go back to where I came from, find another provider that actually can serve?
Tarun? Are you there? You were very helpful getting me to this point! How about giving me a call and let’s get this deal you started with me working. Also, I saw connection fees posted on the Service Agreement when I you said they would be waived.