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Current vs New Activations

  • 3 January 2021
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Hi, I have been a long time loyal BYOD Koodo customer and am looking to upgrade my phone and go back on a tab with 24mth contract. Why are all the extra promotions ($10 tab credit for 10mths, extra 2 gig data) only offered to new activations? Other than losing my existing phone number, it seems more beneficial for me to just cancel my current account and activate as a new customer. What am I missing? No loyalty benefits at Koodo? 

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Best answer by Allan M 3 January 2021, 20:45

The bonus data on the plans is available to existing customers getting a new phone on the tab as well😊

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The bonus data on the plans is available to existing customers getting a new phone on the tab as well😊