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Could not activate cellular data network


My internet on the phone is not working. I have 750 mb but I cant use it. It says "Could not activate cellular data network. You are not subscribed to a cellular data service." I dont understand that I have been using that phone all over the world with different international simcards and plans and never had any problem.

3 replies

Userlevel 7
That's odd. Do you have the correct APN settings in the phone? https://c.getsatisfaction.com/koodo/topics/access_point_names_settings
I do and the internet is working with the WIFI without a problem but not with the 3G.
Userlevel 7
Perhaps you have a data block on your account? That's really all I can think to be the issue. As long as the phone supports 3G frequencies 850/1900 the calls and data should be fine.

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