Before replacing my iPhone SE with an iPhone 6S last week, there was a "special offer" notice on Koodo Self-Serve saying if I got the iPhone 6S upgrade, I'd be eligible for a $45 rate plan giving me 4 GB data. (Currently my plan is $45 for 2GB data).
After upgrading to the new phone, all I see is a rate plan at $55 for 4GB and on top of that, I can't change rate plans anyway, since I get an error message saying I can't change plans within 14 days of an upgrade.
What gives? How do I get the $45 4GB plan as offered?
Best answer by Bernard Koodo
@SteveB Per our quick chat Steve we will fix this for you.