People people be careful when using plans and add-ons when going to the US I had it installed on my phone and it did not work properly and in some cases not at all. I use my phone for business and I missed out on over $1,000 worth of business because this phone did not work properly because their system in the US is a joke. Regardless of whether they're using someone else's cell towers or not they should have explained that to me in the beginning and now to top it off they don't care in total it's cost me over $1,200 worth of business not including all the time at the spend on the phone with people trying to figure out what the issue is and they're offering me $175 to fix the situation wow. This is an utter and complete joke and I have always had great things to say about Koodo and now when my phone is paid off cuz I will have to wait for that I will be leaving Koodo and so will my family and I will encourage all my friends and family that are also with Koodo to leave as well because they obviously don't give a s*** about us little people I bet you if I was a multimillion-dollar company and I was with them they would fix the issue but that's fine I'll take the little money that I do have and moved to someone else which will probably do the same thing these guys have done but maybe they would try and make more of an effort to fix what these people have done. $1,200 out of my family's pocket and food out of my kids mouth and they offer me $175 they should be ashamed of themselves!!!!