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Question

Claim an upgrade promo

  • 13 June 2019
  • 6 replies
  • 236 views

As you see in the picture, i have a promo i am trying to claim but when i choose my plan and go to checkout, the plan still shows as $130 and it doesnt get reduced at checkout. How do i properly redeem this promo?


6 replies

Userlevel 7
Badge +4
Are you upgrading a phone on tab medium?
Are you upgrading a phone on tab medium?
Yea ive tried medium and large and it doesnt show up
Userlevel 7
Badge +4
So you add the phone to your cart, choose it on tab medium, click select a plan, and then the $85 promo isnt in the list there? Could you take a screenshot of that page when you get to it and post it?
So you add the phone to your cart, choose it on tab medium, click select a plan, and then the $85 promo isnt in the list there? Could you take a screenshot of that page when you get to it and post it?

Userlevel 7
Badge +4
Message is saying "Pick an eligible phone... "
Si, phone you picked wasn't eligible?
If so, they should mentioned which phone is eligible for promo plan 😞
Userlevel 7
Badge +4
Select phones might have a star on top of them?

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