I have tried to connect with Koodo with no luck, I keep being directed to the Koodo Assist which obviously cannot actually resolve my issues.
I recently traveled to the U.K. with the hope of using my phone while there, however, once there my service never actually worked. I tested it with my boyfriend who was with me and I could not send or receive calls or messages. I just recieved my bill from the period while we were gone and I was charged for easy roam even though it was never actually working. Could a koodo representative please connect with me so we may resolve this?