Koodo Community

Changing BYOD plan with active EPP

  • 13 May 2019
  • 3 replies

I'm currently on the $55/500min/4GB and see the $55/500min/6GB on currently, would I need to re-apply my wireless retail associate discount after changing plans?

3 replies

Userlevel 7
Badge +4
You shouldn't need to. Worst case a rep should just be able.to reapply if it does get taken off. Let us know here if that happens.
Userlevel 7
Badge +4
From my experience, you would need to reapply for your EPP after a plan change
Userlevel 1
You shouldn't have to do that. I have a EPP also and they automatically deducted the new amount when I changed my plan.