If I change my base plan $15 Text Messaging (Text and Pictures) to $15 Unlimited text and pictures messaging and 100 minutes Canada wide calling, will I loose the Booster Add-on I recently purchased?
This topic has been closed for comments
Userlevel 7
+4
No, you won't!
Allan M, I just changed my base plan and all my booster add-ons have disappeared how do I retrieve them. I sure hope you can help me.
Allan M, I just changed my base plan and all my booster add-ons have disappeared how do I retrieve them. I sure hope you can help me.
Try clearing your browser cache and login again
Sorry I take it back, I guess it took longer to restore my add-ons than I expected. The thought of loosing more than $100.00 of add-ons made me panic. I thank you all for your help.
Regards
Mike G.
Userlevel 7
+4
Sorry I take it back, I guess it took longer to restore my add-ons than I expected. The thought of loosing more than $100.00 of add-ons made me panic. I thank you all for your help.
Regards
Mike G.
No worries! The prepaid site can be a little slow at times. Glad everything worked out😊
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.