I changed my rate plan. It said I had successfully done it and now it is not showing up, nor did I receive a confirmation email.
I did not think to take a screen shot, because this has never happened before.
Now, when I hit ‘change rate plan’ it says I can only do that once per billing cycle. Meaning I HAVE done it, but when I go into my rate plan info, it is still the old plan.
I was changing from the $60 6GB UL plan to the $60 8GB UL plan.
What went wrong? And will I miss out on this deal now?