My daughter borrowed my wifes phone for a few months she ended up breaking the phone. Yesterday I got a new phone from Walmart Kiosk. I informed the sales guy that I needed to change the phone number. He failed to inform me that I needed to change it before getting the new phone. Now my old number is locked for 14 days. Ive sat on hold for two nights in a row to a total of 5 hours. I need a new number now, not in 2 weeks. Please help.