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Change my plan

  • 30 July 2021
  • 2 replies
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Hi there, I want to change my phone plan because they have a better deal out right now 12 GB for 50$/month but when I click on Change my plan it says I can only change my plan once per billing cycle but I haven’t changed my plan in over 2 years ? It’s impossible I already changed it this billing cycle. 

If anyone knows how to help me that would be greatly appreciated, thank you !

 

Christine

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Best answer by Goran 30 July 2021, 21:49

You'll have to send a private message to Koodo via Facebook messenger or dm via Twitter to get it sorted out as it's some issue requiring a Rep to change manually. 

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You'll have to send a private message to Koodo via Facebook messenger or dm via Twitter to get it sorted out as it's some issue requiring a Rep to change manually. 

I got this email too, the first time I tried changing it i got an error. Then when i went back to change it the deal disappeared :unamused:

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