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change my paln


hi, i want to stop my plan for one and a half months due to my travelliing outside canada. i wonder if i can keep my number and stop the plan. thanks.

7 replies

Userlevel 7
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Hi Nancy, You can put a seasonal hold on your line for $15 a month and it will hold your number for you, you will lose your present plan however and need to choose a new plan that's available at the time you reinstate your account.
Thanks for you help
Userlevel 7
Badge +4
nancy lu wrote:

Thanks for you help

NP Nancy I'm glad to have been of assistance. Have a wonderful night and come back to the community any time you have a question, we're all here to try and make your smartphone experience as enjoyable as possible.
nancy lu wrote:

Thanks for you help

Thanks. How could I change to 15$ plan?
Userlevel 7
nancy lu wrote:

Thanks for you help

Log into self serve and click change plan. It will be listed as an option.
nancy lu wrote:

Thanks for you help

Could you give me a web link ? I cannot find it. Thanks
Userlevel 7
Badge +4
nancy lu wrote:

Thanks for you help

À Web link for the self serve?

https://selfserveaccount.koodomobile....



Here are the steps



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