Koodo Community


Change greeting for US roaming to be less generic

When I went to USA for a trip, I got a US roaming add-on a day or so before I left. When I got to the States, I still got a generic message warning me of fees that I could incur if I didn't have a roaming plan. Would it be possible to change the 'welcome' message to include a reminder of the details for the roaming add-ons you've signed up for, rather than the generic message? (i.e. instead of, 'Welcome to the U.S.! All incoming texts are free. If you don't have a Roaming Add-on, the rates are....', have, 'Welcome to the U.S.! You've signed up for "Roaming Plan x" which means that....')

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