Koodo Community

cancelling the phone

  • 14 April 2021
  • 1 reply


I left the country and do not have any plan to go back.

I want to cancel my phone number and close my account.

I tried to make a phone call to the customer service center, but could not find the number.

My phone number is 647****9, and my plane is Seasonal Hold. 

Since i already left the country,  i cannot get a call back service for the cancellation.

How can I stop the Service? 


1 reply

Userlevel 7
Badge +4

You can send Koodo a pm via Facebook or Twitter to cancel if you're out of the country.