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Cancelling a 10 day US add-on


My son is in the US.  He accepted the advertised "deal" that came to his phone when he crossed the border.  It was $40 for 10 days.  Way too much.  I gave him the info to add the 3 day $10 plan for texting thinking I would then cancel the first one.  There is no option to do this.  How do I cancel the first add on?

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Userlevel 7
Badge +4
Send us a private message on Facebook and we can help out Deborah.
To whom am I sending the message?  There are lots of Koodo usernames.
Userlevel 7
Badge +4
Deborah wrote:

To whom am I sending the message?  There are lots of Koodo usernames.

On the Koodo Facebook page. Here is a direct link to Messenger: http://www.m.me/Koodo

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