Koodo Community

Community

Solved

Cancellation


Hi, I got my cellphone in January and in the end of August I am going back to my country. I would like to know how much I would pay to cancell and where can I pay the amount? Thanks

7 replies

Userlevel 7
Badge +4
Hi Jaciara, You will need to call Koodo to cancel your account: *611 from your cell. They will tell you what your final fees will be, including the final Tab amount 🙂
Userlevel 7
Badge +4
You might want to unlock your phone before you cancel so you can use it back home
i just want to cancel my subscription .

Userlevel 7
Badge +4
Sean Corey wrote:

i just want to cancel my subscription .

You need to call Koodo, dial 611 from your Koodo phone.
Sean Corey wrote:

i just want to cancel my subscription .

What if the Koodo phone doesn’t work?
Userlevel 7
Badge +4
Sean Corey wrote:

i just want to cancel my subscription .

What do you mean?
Userlevel 7
Badge +4
Sean Corey wrote:

i just want to cancel my subscription .

@Jennifer
You can call the 1800 number on a non-koodo phone
Dial 1-866-99-KOODO (1-866-995-6636).

Reply