Koodo Community

Community

Solved

Canada-wide 20


Canada-wide 20 (CD/VM) $20.00 Why Cant I find the breakdown of my plan. I am getting charged evening and weekends and I thought it was unlimited after 7 pm and weekends. And why do i get charged calling my own number. That is a fucking joke

7 replies

Userlevel 2
The Canada wide 20 plan is no longer offered, which is why you can't find a break down. You can call in and have someone review your plan. Any call that you make or receive, will use your airtime minutes. When you run out of minutes, you are charged an overage rate.
Userlevel 7
Badge +4
Canada wide 20 (CD/VM): Included minutes: 50 Canada-wide anytime minutes, billed per minute. Additional airtime: 45¢/minute Messaging: 50 text messages included Additional Text: 20¢/outgoing message Picture: 50¢/outgoing message Note: Incoming messages are free. Call Display Call waiting Conference calling Voicemail Long distance Canada to US: 45¢/minute US Roaming Airtime: $1.50/minute Does not include unlimited evenings and weekends.
was the plan ever unlimited calling after 7pm and free weekends. I am sure that's what it was and I was not notified of the changes in plan. If that's the case koodo just royally fucked me
thanks for replying
Userlevel 2
Superio Mando wrote:

was the plan ever unlimited calling after 7pm and free weekends. I am sure that's what it was and...

The plan itself did not change, though there have been different versions of the $20 plan, which is why it's difficult to pin down the one that you specifically have, which is why I recommended calling in and have someone go over your plan.
Userlevel 7
Badge +4
Superio Mando wrote:

was the plan ever unlimited calling after 7pm and free weekends. I am sure that's what it was and...

No, this plan never included unlimited evenings and weekends. There was an earlier $20 plan without CD/VM that did, but not this one.
Userlevel 5
If you go to Self Serve and just say that you are switching your plan or whatever, can't you see the details of what your plan offers there? You don't even have to call Customer Care...

Reply