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Can You Use Pre Paid Credit Card To Order Phone & Plan Online For New Customer?


If I was to order a phone and plan online can you use a pre paid credit card to setup the account and pay for the order?

5 replies

Userlevel 7
For a credit check, no. For paying for the phone, maybe.
Userlevel 6
Hey Roland! We only accept Visa Debit and credit cards other than prepaid ones.  You can pay with someone else's credit card; however, you will need to provide your SIN and driver's license number to run the credit check.  Hope to see you in the future 🙂
Melissa wrote:

Hey Roland! We only accept Visa Debit and credit cards other than prepaid ones.  You can pay...

What of I am only upgrading my phone and have a positive tab balance...not setting up for the first time?
Userlevel 7
Badge +4
Melissa wrote:

Hey Roland! We only accept Visa Debit and credit cards other than prepaid ones.  You can pay...

I'm pretty sure you can upgrade using a prepaid credit card... Try it and see if it works for you 🙂
Userlevel 7
Badge +4
Melissa wrote:

Hey Roland! We only accept Visa Debit and credit cards other than prepaid ones.  You can pay...

There are apparently 2 flavours of these cards that are not accepted at all due to past processing difficulties. One of the issues is that some of these cards have no matching billing address, which must be checked for authorization.

All you can do is try, but I wouldn't load up the card just to do this purchase.

https://community.koodomobile.com/koodo/topics/trying-to-pay-my-bill-with-a-vanilla-visa-card-and-it...

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