Koodo Community
Question

Can’t upgrade to the plan i want

  • 22 September 2022
  • 1 reply
  • 41 views

I currently only have 2gb of data. I want to upgrade to 4gb but it doesn’t give me this option when I try to upgrade. I own my phone and there is no balance owing on my bill. The only option it gives me is 10gb for $14 more per month than I want to pay.


1 reply

Userlevel 7
Badge +4

Hi @Pgh 

The current plan that comes with 4Gb is available only when activating a new line, it is not available as plan change, here you can find more info: https://www.koodomobile.com/en/rate-plans

We have sent you a PM to discuss the available options, feel free to check your inbox.

Reply